Shipping policy

At Lio's World, we are committed to ensuring a smooth and satisfactory shopping experience for all our customers. Please read the following information regarding our shipping policy:

Processing Time:

  • All orders are processed within 1-3 business days, excluding weekends and holidays.
  • Orders placed after 12:00 PM (local time) will be processed on the following business day.

Shipping Methods and Times:

  • We offer standard and expedited shipping options for domestic and international orders.
  • Standard shipping typically takes 3-7 business days for domestic orders and 7-14 business days for international orders.
  • Expedited shipping options are available for faster delivery, with estimated delivery times provided at checkout.

Shipping Rates:

  • Shipping rates are calculated based on the weight of the package, shipping method selected, and destination.
  • Free shipping may be available for orders exceeding a certain amount, as indicated on the website.

Customs and Import Duties:

  • For international orders, please note that customs duties, taxes, and other fees may apply upon delivery.
  • These charges are the responsibility of the recipient and are not included in the order total.

Shipping Restrictions:

  • We currently ship to select countries worldwide. Please refer to our shipping information page for a list of supported countries.
  • Certain products may be subject to shipping restrictions or regulations based on the destination country.

Delivery Issues:

  • In the event of delivery delays or issues, please contact our customer support team for assistance. We will work to resolve any issues and ensure that your order reaches you promptly.

Returns and Exchanges:

  • For information regarding returns and exchanges, please refer to our Returns Policy page.

If you have any further questions or concerns regarding shipping, please don't hesitate to contact us. Your satisfaction is our top priority, and we're here to help make your shopping experience with Lio's World a pleasant one.

Thank you for choosing Lio's World!